Where can I download the Creta Class app?![arrow](https://conan-online.cretacontent.com/conan-oss-resource/zebra-16397135754732960.png)
1. Search for "Creta Class" in the App Store or Google Play.
2. Copy the link below:
- Google Play: https://play.google.com/store/apps/details?id=com.zebraacademykids.creta
- App Store: itunes.apple.com/app/id1597060535
For how long will the course remain valid?![arrow](https://conan-online.cretacontent.com/conan-oss-resource/zebra-16397135754732960.png)
Once purchased, the content is yours. It can be played back whenever you like, as many times as you like, so your children can review anytime and anywhere.
Can I get a refund at any time?![arrow](https://conan-online.cretacontent.com/conan-oss-resource/zebra-16397135754732960.png)
Creta Class refund rules are based on course type:
1. Trial Lessons: Refunds are available within three days of purchase and before class starts.
2. Full Course: Refunds are available at any time.
- Refund is based on unit settlement, every four weeks is one unit and full course has 12 units;
- The units that have been updated or learned in your App will not be refunded, the rest units will refund to you;
- The refund will return to your original payment account;
- The gifted Amazon e-gift card will be deducted from the refund amount.
How will I receive the refund?![arrow](https://conan-online.cretacontent.com/conan-oss-resource/zebra-16397135754732960.png)
After the refund process is complete, the money will be returned to the account used to make the payment.